Frequently asked questions

We register companies in 6 jurisdictions (USA, UK, Canada, UAE, Singapore, Hong Kong), open business bank accounts, set up Stripe and PayPal, get tax IDs (EIN/ITIN/VAT), and provide ongoing compliance — all 100% online.

No. Every service we offer can be completed remotely. The only exception is opening certain traditional bank accounts (some HK and Canadian banks still require in-person KYC), and we always offer digital alternatives.

Founders, freelancers, agencies, e-commerce sellers, content creators, and consultants who want to operate internationally — typically because they need access to global payment processors, customers in other markets, or favorable tax/legal regimes.

Company formation: 24–48 hours for most jurisdictions. EIN: 1–4 weeks. Bank account: 5–10 business days for digital banks. Stripe: 1–7 days. End-to-end (formed company + bank + Stripe), most clients are operational in 2–4 weeks.

Company formation starts at $149 (UK Ltd) and goes up to $799 (UAE free zone). See our pricing page for full breakdowns by country and tier. We never have hidden fees.

In some jurisdictions yes — for example, US state filing fees vary by state ($50–$300) and are separate from our service fee. Our pricing pages clearly list which fees are included and which are extra.

Credit card (Visa, Mastercard, Amex), debit card, bank transfer, and PayPal. For larger orders we also support cryptocurrency (USDT, USDC).

Yes. If we cannot deliver what you ordered, you get a full refund. See our Refund Policy page for the specific terms.

Yes. Mercury, Relay, and Wise Business onboard non-resident LLC owners 100% remotely. You need a properly formed US LLC and an EIN — we handle both.

Rejection is rare with our service because we audit your application before submission. If a rejection does happen, we either resubmit successfully on appeal or apply with an alternative bank — at no extra cost.

Yes. Many clients use Mercury for US payments, Wise for FX, and a Stripe Express account for marketplace payouts. We help you decide what's right.

It depends on your jurisdiction, your customers, and where you live. We are not tax advisors — but we connect you with vetted CPAs and accountants who specialize in international setups.

Every jurisdiction is different. US LLCs typically file Form 5472 yearly (foreign-owned). UK Ltds file Confirmation Statements + Annual Accounts. We offer optional ongoing compliance packages so you never miss a deadline.

Yes. We offer monthly bookkeeping (QuickBooks/Xero), tax filings, and annual compliance packages. They're optional add-ons — many clients buy them because keeping up with deadlines from another country is stressful.

Most common reasons: incomplete website (no refund policy, no T&Cs, no contact info), prohibited business category, mismatched business description, weak KYC documents. We pre-audit your application to avoid all these.

Sometimes. We diagnose the closure reason and either appeal it (high success rate on first appeal) or help you launch a new account through a properly structured entity.

Not necessarily — Stripe works in 46+ countries directly. But for non-residents who want USD-denominated payouts and access to advanced features, a US LLC is the standard route.

All KYC documents are stored encrypted in your private client portal. We share them only with the regulators, banks, and partners required to complete your service. We never sell or share your data.

Yes. Every formation package includes a registered office address, so your home address doesn't appear on public records. Add-on services (e.g. Director Service Address in UK) keep your name's address fully private too.

We retain your records as required by law (typically 5–7 years for KYC purposes), then they're securely destroyed. You can request deletion of non-required data at any time.